Trade is mostly process. The interesting parts of the business happen because the unglamorous parts are handled in order, on time.
From the buying list to a closed delivery — every shipment we send moves through this sequence. The order is what makes it reliable.
You send a buying list with category, grade, packaging, quantity, target market, and any compliance requirements.
The quote names the producer (or shortlist), the crop year or batch, lead time, Incoterms, payment terms, and price.
For first-time buyers and new SKUs, we encourage a sample or a small trial shipment before the main order.
A clean contract: parties, goods, quality spec, packaging, ports, shipment window, payment terms, document list, governing law.
We monitor production with the producer, request QC photos and (where applicable) third-party inspection before loading.
COO, COA, health and halal certificates, packing list, commercial invoice, B/L — all sent within the contract's document timeline.
On CIF/DAP terms we own the delivery to the named port or destination. Any post-arrival issue is our work to close.
Most of our shipments move on CIF or CFR to GCC and broader MENA ports. We use FOB when the buyer prefers to handle ocean freight themselves, and DAP for inland deliveries where it fits the lane.